by Carole Bozkurt | Nov 6, 2012 | Blog
Several weeks ago I posted a blog offering tips to keep your clients coming back for more. I shared some of the insights I picked up from Peter Needham, one of the founders of GHN, the company that pioneered Executive Coaching in the UK. I received quite a few emails...
by Carole Bozkurt | Sep 11, 2012 | Blog
It was a Saturday afternoon and I was watching a rerun of one of my favourite movies. This is a ritual I have done ever since I was a little girl. My mum would sit bent legged on the floor while I would sit next to her and we would watch the Saturday matinée on TV....
by Carole Bozkurt | Aug 30, 2012 | Blog
Building loyal clients is a strategic imperative for every business regardless of size. Satisfied customers can go anywhere but only loyal clients want to come to you. Turning a client into a devoted advocate is indispensable, not only will they repeat buy but often...